My family and I were driving home in my Nissan Rogue following a vacation when my vehicle died. We were 250 mi away from home and this happened on the 4th. We had my vehicle towed to Port City Nissan without knowing anything about their service department. When they opened the next day, we spoke with the Service department and Sales. My vehicle needs a new transmission. Timothy in service department was very kind and patient as the news was not what we hoped to hear. Justin in Sales went over all options with me. In the end, we took a cash offer for my vehicle. These people are good people. They were so kind and empathetic towards us. If we lived in the area or weren’t already home in Utica, NY, we would have considered purchasing a new vehicle here. They are currently offering 0% financing for 60 months on new vehicles. Rest assured that if you are looking to buy a new vehicle in that area, you will be taken care of by good, honest people. Thank you, Port City Nissan for your service!!

DO NOT DO BUSINESS WITH THIS DEALERSHIP. I purchased a Lexus from this dealer a year ago and there has been trouble with the car since the beginning. Eventually, they convinced me to purchase a warranty with them in order to get some peace of mind. Forward to a year later and I take the Lexus to them because I hear some strange sounds coming from the engine. They told me that I needed a few repairs and charged me $2000 because they WOULDN'T HONOR THE WARRANTY. They returned the car and I still heard the strange sounds coming from the engine. I decided to take it to a proper Lexus dealership and they told me that the engine was ruined because these guys did not put any coolant into it! I go BACK to Port City Nissan and they tell me “tough luck”. $2000, especially in this economy, is not a small amount of money. I do not want anyone else to fall victim to this dealership's shady practices.

Had a great experience. Justin our salesperson found the truck that I wanted and was able to make it happen for the price I could afford.

Thank you Justin for taking the time with me and my husband. You were not pushy trying to sell us a car but you took the time and answering all our questions. You stayed with us the whole time we were there and accommodated us. That’s why we bought our car from port city Nissan.

We got a great service contract when we bought our used car. The deal is worry free for us. Thanks

Nick and team were fantastic with getting our family through the process of purchasing a new (to us) family vehicle! We went in knowing exactly what we wanted after lots of research and the team supported us every step of the way. They got us in and out as quickly as possible (big help when you have kids with you!) and were friendly, honest and transparent. Highly recommend! :)

Great experience buying my Jeep. Sales person and staff are very knowledgeable and very easy to work with. Mike was a great salesperson and I would recommend him to anyone who is looking to buy.

Nick Inglese was excellent and very helpful. He answered all my questions. Buying my new car was very easy, stress free and a pleasant process. I highly recommend Port City Nissan. The entire staff was fabulous.

My recent experience with Port City Nissan and working with Nick and Javier was amazing. They both were super friendly and helpful and made this leasing experience the best one I have ever had! This was Nissan #6 for me. I left another Dealership after 5 vehicles and the experience with these guys was beyond expectation. I highly recommend them.

I will never go anywhere else, you have a life time purchaser. Dan went above and beyond my expectations. A friend referred me, she got a referrel fee and I got a new car with lots of perks, the staff at the dealership surpasses all of them. I was made to feel like family and there was no level of pressuring me into a vehicle I didnt want. Your warranties are outstanding and transparent. I did not break out in a rash dreading to go to a dealership.lol Thank you PCN.

We went into the dealership knowing what we wanted and what price we needed to stay below. Mike was amazing at talking with us and going through our options and the staff worked with the different lenders to get us a deal that we were comfortable with. This is our second vehicle we have purchased through Port City Nissan and we will be back the next time we want to make a vehicle purchase. Very happy with our new vehicle and how we were treated by everyone there.

I GOT SCREWED !!!!! THEY ARE A SCAM!!! If there was a lower star to give I would.... On December 8th 2023 I bought a 2024 Nissan Frontier truck....We talked numbers, we drove the truck and everything was great....I asked several times what the buyout of the lease would be and was told "didn't know-finance will go over that with you", "I don't remember, its in the paperwork" .... they made me sign the deal on a tablet...when I left with the envelope there was no paperwork about the lease in there...when I called to get it and sat down to read it, the deal was totally different and my truck was now several thousand dollars more than the window sticker, they added GAP insurance (with $7k trade in and $5k cash down, if a new truck looses that much value, its not worth buying) and several other discrepancies valued at SEVERAL THOUSAND dollars more than discussed. Never will I ever sign a deal on a tablet... and NEVER AGAIN WILL I EVEN WALK ONTO THEIR LOT....FRIGGIN SCAM.. SO PISSED OFF MY TRUCK PERMANENTLY HAS A MAGNETIC SIGN SAYING "I GOT SCREWED AT PORT CITY NISSAN"

3rd car we bought from here

Above and beyond attention in a very tight spot: Friday 5:30 pm Caitlyn and Brett stayed with me after AAA, Roadside Service and Applegreen all said there was nothing they could do. Caitlyn and Brett summoned other advice, called back and followed up until they were sure I had help that got me back on the road. You couldn't ask for better service.

I just purchased A 2017 Tahoe from Port city Nissan and Justin and his mechanics were extremely helpful and accommodating and it was an enjoyable experience. I’ve been to dozens of dealers in the past few months and these guys did a great job. It was a well-maintained vehicle that was in good shape that didn’t need any work. It was a very fair deal and they took their time to explain things in detail so I felt comfortable. Great job all around and I’m glad I went local. Thank you again.